Sports / Mobile
dhonj88 is clear about how your information is handled — what we collect when you register, how we use it to run your account, and what choices you have over your own records. Access to this platform depends on your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your name, contact details and the mobile wallet identifiers you use to transact, such as bKash, Rocket or Upay numbers. We use this data to operate your account, process wallet activity, and respond to support requests you raise. We do not sell your personal information to third parties for their own marketing purposes. Data shared with payment processors is limited to what those processors need to complete a transaction you have initiated. We store account records for as long as your account remains active and for the period required to meet any applicable record-keeping obligation under the law of the jurisdiction we operate under. After that period, records are deleted or anonymised. Cookies and similar browser signals are used on this site to maintain your logged-in session and to understand which sections of the site are being used. You can adjust cookie preferences through your browser settings at any time. Any material change to this policy will be communicated through a notice in your account or on this page before the change takes effect. Continued use of your account after that notice constitutes acknowledgement of the updated terms. Your use of this platform is always subject to your local law and the eligible regions covered by our operations.
This policy covers information collected directly through your dhonj88 account, including registration fields, wallet activity linked to bKash, Rocket or Upay, and support communications you initiate. It does not extend to third-party sites you reach by following links away from dhonj88, nor to the data practices of payment processors once a transaction leaves our platform. Understanding the boundary of this policy helps you know exactly who to contact when a data question arises.
Covers data you enter when registering or updating your account, including login credentials, contact details and any identity verification steps shown in your account area.
Covers transaction references generated when you deposit or withdraw through bKash, Rocket or Upay. The payment processor's own privacy rules apply once funds leave our platform.
Covers behavioural signals we collect through cookies while you browse the lobby or use account features. You can manage these through your browser settings without closing your account.
Does not cover data practices of game studios, external sports data feeds or any other third-party service you interact with. Those parties operate under their own published policies.
You have a set of concrete actions available to you at any point while your account is active. If you want to see what personal data we hold against your account, you can submit a data access request through our support channel. We will confirm receipt and work through the request in line with applicable requirements. If any detail on your account is incorrect — a contact number, a wallet reference linked to your bKash or Rocket account, or a name spelling — you can raise a correction request and we will update the record once we verify it belongs to your account. If you want to close your account and have your data deleted, you can request that through the same support route; we will retain only what record-keeping obligations require us to keep. Every communication on a data matter should reference your registered account so our team can locate your records without delay. We do not require you to use formal legal language — a plain message stating what you want to review or correct is enough to start the process.
Submit a data access request via our support channel. Reference your registered account email or mobile number so we can locate your records and respond through the correct route.
If a wallet reference, contact number or name is wrong on your account, raise it with support. We verify ownership before updating any detail to protect your account security.
Any question about how your data is used can be sent to us directly. You do not need to phrase it in legal terms — a plain message describing your concern is enough to open a review.
You can request that your account and personal data be deleted. We will process the closure and remove data beyond mandatory retention periods as soon as the request is verified.
If you have a question specifically about this privacy policy — or if you want to exercise any of the rights described above — the routes below are the correct places to start. Use the channel that suits your situation and always include your registered account reference so we can locate your records without asking for it twice.
Open the chat widget on dhonj88 while logged into your account. State that your message is a privacy or data request so it reaches the right team.
Send your data request or policy question to our published support email address. Include your registered contact number or account ID in the subject line.
The Help section inside your signed-in account lists current contact options and lets you submit a request form directly, without needing to navigate away from your session.
We apply access controls to account data so that only the parts of our team that need a record to do their job can reach it. Transaction data linked to bKash, Rocket or Upay passes through encrypted connections and is not held in plain text beyond the point of processing. Retention periods are set by the record-keeping obligations applicable to our operating jurisdiction, not by commercial preference. When those periods expire, records are deleted or anonymised.
Account and wallet data moves over encrypted connections. This applies whether you are depositing through bKash or Rocket, updating account details, or communicating with our support team.
Internal access to your personal records is restricted to team members whose role requires it. We do not grant broad access to account data for general operational purposes.
Session cookies keep you logged in while you browse the lobby. You can clear or block cookies through your mobile or desktop browser settings at any time without affecting your account registration.
If we change how we handle your data in a material way, we post notice on this page and, where appropriate, send an alert to your registered contact before the change takes effect.
These are the questions we hear most often from account holders who want to understand how their information is handled. If your question is not covered here, reach us through the support routes listed above.
We collect the details you enter during registration: your name, contact number, and the mobile wallet number you use — for example a bKash or Rocket number. We also log the device and browser session data generated when you log in.
We share only what is necessary. Transaction data goes to the payment processor handling your bKash, Rocket or Upay activity. We do not sell account data to third parties for their own advertising or marketing use.
Records are kept for as long as your account is active and for any additional period required by applicable record-keeping law. Once that period passes, data is deleted or anonymised. You can ask us about the period applicable to your account type.
Yes. Send a correction or deletion request through live chat or our support email, including your registered account reference. We verify ownership first, then update or remove the record in line with this policy and applicable requirements.
Cookies keep your session active while you browse and help us understand which parts of the site are used most. You can manage or clear cookies through your browser settings. Clearing session cookies will log you out, but it does not affect your account registration.
Access to the platform and the application of this policy depend on your local law and the eligible regions covered by our operations. We recommend you check whether access is permitted under the laws applicable to your location before using the platform.